Maarifa Residents’ Club Concierge
Seamless, dependable support for your daily needs and spontaneous moments
Your Personal Assistant, Every Step of the Way
At Maarifa, we believe life runs smoother when someone truly has your back. The Residents’ Club Concierge is here to offer just that — seamless, dependable support for your daily needs and spontaneous moments alike.
Whether you’re settling into life in Kenya, planning your week, or managing an unexpected task, our Concierge team is on hand to assist with bookings, sourcing, recommendations, and coordination — so you can focus on what matters most.
Need a last-minute restaurant reservation, a trusted service provider, or airport transfers arranged? Consider it done. Whether you’re relocating, hosting a celebration, exploring the city, or simply searching for the best cup of coffee in town — expert advice and warm, professional assistance are just a call away.
Always Available. Always Discreet. Always Ready.
Comprehensive support designed around your lifestyle
Personalised Recommendations
From fine dining to hidden gems, we guide you to Nairobi’s best experiences tailored to your tastes.
Relocation Support
Settling in? We handle everything from logistics to local insights, making your transition effortless.
Entertainment Guidance
Discover the city’s cultural calendar, events, and exclusive experiences curated just for you.
Travel Coordination
Seamless airport transfers, safari bookings, and travel arrangements handled with precision.
Sourcing Services
Need something specific? We connect you with trusted providers and source whatever you require.
Local Insights
Authentic connections to the city through curated recommendations and insider knowledge.
Meet the Residents’ Club Team
Dedicated professionals committed to exceptional service
Samson
Our service is led by Samson, who brings 18 years of experience from the Intercontinental Hotel Group and currently heads the Nairobi Concierge Society. With an exceptional network and deep knowledge of the city, Samson ensures every request is handled with precision and care.
Rose
Ably supported by Rose, who previously worked in one of Nairobi’s leading boutique hotels. Known for her warmth and attentiveness, Rose brings a thoughtful touch to each resident’s experience, ensuring every interaction feels personal and genuinely cared for.
Our Support Team
Kelvin, Rufus & Godfrey
The backbone of our operations team — always ready to ensure your home is in perfect working order, with prompt and dependable support.
Julius
For all your technical needs, Julius is just a call away, offering responsive and knowledgeable support to keep you seamlessly connected.
Claire
The newest member of our team, Claire takes pride in ensuring every furnishing and decorative touch brings comfort, charm, and a sense of belonging.
More Than a Service — A Signature of Home
This is more than convenience — it’s peace of mind. A trusted team, dedicated to supporting your lifestyle with care and confidence.
The Concierge is one of the many thoughtful touches that make Maarifa more than just a place to live. It’s an extension of home — where you’re never on your own, and expert support is always within reach.
Exclusively for residents of Maarifa.
Your lifestyle, fully supported.