Maarifa Residents’ Club – Concierge Services

At Maarifa, we believe life runs smoother when someone truly has your back. The Residents’ Club Concierge is here to offer just that — seamless, dependable support for your daily needs and spontaneous moments alike.

Your Personal Assistant, Every Step of the Way
Whether you’re settling into life in Kenya, planning your week, or managing an unexpected task, our Concierge team is on hand to assist with bookings, sourcing, recommendations, and coordination — so you can focus on what matters most.
Need a last-minute restaurant reservation, a trusted service provider, or airport transfers arranged? Consider it done.

Whether you’re relocating, hosting a celebration, exploring the city, or simply searching for the best cup of coffee in town — expert advice and warm, professional assistance are just a call away.

Meet the Residents’ Club Team
Our service is led by Samson, who brings 18 years of experience from the Intercontinental Hotel Group and currently heads the Nairobi Concierge Society. With an exceptional network and deep knowledge of the city, Samson ensures every request is handled with precision and care.

He is ably supported by Rose, who previously worked in one of Nairobi’s leading boutique hotels. Known for her warmth and attentiveness, Rose brings a thoughtful touch to each resident’s experience.

Kelvin, Rufus, and Godfrey form the backbone of our operations and maintenance team — always ready to ensure your home is in perfect working order, with prompt and dependable support for any repairs or upkeep.

For all your technical needs, Julius is just a call away, offering responsive and knowledgeable IT support to keep you seamlessly connected.

And when it comes to the finer details, Claire, the newest member of the Maarifa Interiors team, takes pride in ensuring that every furnishing and decorative touch brings comfort, charm, and a sense of belonging.

Always Available. Always Discreet. Always Ready.
The Residents’ Club Concierge offers:
• Personalised recommendations and reservations
• Relocation and settling-in support
• Restaurant, event, and entertainment guidance
• Travel and appointment coordination
• Sourcing of goods and local services
• Reliable local insights and curated connections

This is more than convenience — it’s peace of mind. A trusted team, dedicated to supporting your lifestyle with care and confidence.

More Than a Service — A Signature of Home
The Concierge is one of the many thoughtful touches that make Maarifa more than just a place to live. It’s an extension of home — where you’re never on your own, and expert support is always within reach.

Exclusively for residents of Maarifa.

Your lifestyle, fully supported.